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Hotel Chandler, New York
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Key details
About the Hotel
12 E 31St St,
New York,
New York,
United States,
10016,
New York State
Hotel Chandler is a charming boutique hotel located in the Flatiron District of New York City, named after the iconic Flatiron Building. This 4.5-star hotel features sophisticated amenities and unique dining options by a Michelin-starred chef. Guests can enjoy a mix of modern comforts and traditional luxury in a historic setting. Proximity to major attractions like Macy's and Grand Central Terminal enhances its significance as a central hub for exploration.
Location
The hotel is situated on a quiet block in the heart of the Flatiron District, placing guests close to various tourist attractions. It is within walking distance of the Empire State Building, Penn Station, and multiple subway lines, including the 33rd and 28th Street stations, within 500 meters. Notable landmarks like Madison Square Garden and Bryant Park are also nearby, making it a strategically convenient base for exploring the city.
Rooms
Hotel Chandler offers 148 air-conditioned rooms equipped with flat-screen TVs and iPod docking stations. Each room features private bathrooms with shower/tub combinations, stocked with designer toiletries. Guests have the option of various room types, including suites that provide city views and separate living areas. Many rooms are designed to favor relaxation, with additional amenities like minibars and plush bathrobes.
Eat & Drink
The on-site restaurant, Juni, serves contemporary American cuisine crafted by two-time Michelin-starred chef Shaun Haggert. Breakfast is served daily in The Chandler Lounge, a space also favored by locals for its coffee and atmosphere. Guests can also unwind with drinks at the bar/lounge, which provides a pleasant environment for relaxation. Room service is available for those who prefer private dining.
Leisure & Business
Hotel Chandler features a small fitness center equipped with several machines for guest convenience. Additional amenities include a business center, with event facilities including conference rooms for meetings. Guests can also benefit from complimentary services like newspapers and Wi-Fi, alongside the option of limo/town car service. Recreational areas, like a library with a fireplace, foster an inviting atmosphere for unwinding.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
33rd Street Station (IRT Lexington Avenue Line)300 m
Bus
Bus stop100 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
The room was impeccably clean and organized, making me feel right at home from the moment I walked in.view full review
Excellent Shower Pressure
The shower had amazing water pressure, providing a refreshing start to my day every morning.view full review
Relaxing Spa Experience
The spa services were soothing and well-executed, providing a much-needed escape from the daily grind.view full review
Delicious Breakfast!
The breakfast spread was delightful, featuring a variety of fresh and flavorful dishes that set a positive tone for the day.view full review
Thoughtful Accessibility
The accessible facilities were thoughtfully designed, ensuring a comfortable experience for everyone.view full review
Well-Equipped Kitchen
The kitchen had all the necessary appliances and utensils, making it easy to prepare meals during my stay.view full review
Incredible Gym!
The fitness center featured state-of-the-art equipment and a spacious layout, perfect for my workout routine.view full review
Fantastic Streaming Options
The room had excellent streaming services available, allowing me to enjoy my favorite shows with ease.view full review
Comfy Bed!
The bed was incredibly comfortable, providing a perfect night's sleep every night.view full review
Cozy Living Space
The living area was inviting and spacious, making it a great place to relax after a long day.view full review
General
Wi-Fi
Safe deposit box
Lift
Dining
Restaurant
Bar/ Lounge area
Room features
Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Dressing area
Ironing facilities
Media
Flat-screen TV
Telephone
CD player
AM/FM alarm clock
Show more
Location
12 E 31St St,
New York,
New York,
United States,
10016,
New York State
Map view
street view
12 E 31St St,
New York,
New York,
United States,
10016,
New York State
City landmarks
20 West 34th Street
Empire State Building
960 m
Square
Times Square
1.7
km
Landmark
Rockefeller Center
1.7
km
Park
The High Line
2.9
km
Park
Bryant Park
1.1
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.7
km
Park
Central Park
4.2
km
Library
New York Public Library
870 m
Square
Macy's
650 m
Church
St. Patrick's Cathedral
1.6
km
Stadium
Madison Square Garden
860 m
405 Lexington and 42nd St.
Chrysler Building
1.3
km
Park
Washington Square Park
2.1
km
Square
Herald Square
640 m
175 5th Ave At 23rd St.
Flatiron Building
790 m
Museum
Madame Tussauds New York
1.5
km
Museum
The Museum of Modern Art
1.9
km
Park
Madison Square Park
630 m
Tower
Trump Tower
2.0
km
121 Wooster St
Bowery
3.0
km
150 E 36th St # 158
Sniffen Court Historic District
730 m
Museum
Rubin Museum of Art
1.7
km
Museum
The Metropolitan Museum of Art
4.1
km
Mall
Fifth Avenue
1.6
km
Public Building
United Nations Headquarters
1.9
km
Market
Union Square
1.3
km
Nearby
New York City
Manhattan Skyline
320 m
Library
The Morgan Library & Museum
590 m
Museum
Museum of Sex
410 m
Restaurants
230 Fifth
420 m
230 5th Ave Corner 27th
Her Name is Han
20 m
17 E 31st St
Massoni
10 m
11 E 31st St Inside the Arlo NoMad Hotel
take31
20 m
15 E 31st St Between 5th & Madison Ave.
Bella Napoli
50 m
492 9th Ave
Spoon Table and Bar
200 m
40 E 33rd St Between Madison and Park Ave
Ravagh Persian Grill
230 m
11 E 30th St Between 5th Avenue & Madison Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.8
Location
8.8
Service
8.7
Dining
7.2
Guest reviews
8.0/10
based on 29 reviews
8.4
8.4/10based on 1655 reviews
William
United Kingdom,
May
2024
8.8/10
My stay at the hotel was really enjoyable! The rooms were spacious by Manhattan standards, very clean, and provided a peaceful retreat for two people, although a bit noisy due to street traffic. The service was friendly and helpful, and the location was superb, allowing easy access to various attractions and amenities. The dining options were good, offering a variety of choices. Overall, a great value for the money.
Rooms
9.0
The room was great and very clean.
Service
8.0
The service was friendly and helpful.
Location
10.0
The location was fantastic, close to subway lines and major attractions like the Empire State Building and Madison Square Garden.
Dining
8.0
The dining experience was enjoyable, with a variety of items available.
Facilities
9.0
The facilities were great and convenient.
Al
United States,
May
2024
8.0/10
My stay at the hotel was a mix of positives and negatives. The room I stayed in was very clean and nicely decorated, but the ongoing renovation works in the building opposite made it noisy, especially early mornings. The location was convenient for exploring Midtown attractions, but the stairwell felt unsafe.
Rooms
8.0
I was pleasantly surprised to find my room very clean and modern, with nice decor. However, it did seem a bit dark at times.
Service
9.0
The service was exceptional, with the staff always going the extra mile to assist and be accommodating.
Location
9.0
The location was ideal, close to tourist spots like the Empire State Building and easily accessible to both Midtown and Downtown areas.
Dining
7.0
I enjoyed a good quality meal at their Michelin-starred restaurant, although the breakfast options were limited. The fresh-baked scones were a treat.
Facilities
7.0
The facilities were good overall, but the enclosed stairwell landings felt unsafe.
Robert
United Kingdom,
April
2024
9.0/10
Wow! This hotel in downtown NY was absolutely incredible. The rooms were so gorgeous that I didn't want to leave. They were spacious and beautifully appointed, with lovely sheets and a luxurious bathroom and sitting room area. A real treat!
Rooms
9.5
The rooms were larger and nicer than others I have seen. Truly a luxurious experience.
Service
9.0
The service was friendly, very professional, and always personalized. The staff went above and beyond to make me feel welcome and taken care of.
Location
9.5
The location was just tremendous! Ideal for exploring NY city, close to the Empire State Building and Koreatown.
Dining
8.5
The dining experience was top-notch. The menu offered delicious options, and the prices were quite reasonable, especially for a place like Manhattan. Fresh pasta was a highlight.
Facilities
9.5
The facilities were outstanding. Everything was well-maintained and designed for guest comfort. A truly luxurious experience.
Dan
United States,
April
2024
7.8/10
I was pleased with the hotel's convenient location near the Empire State Building and the quiet street setting. The rooms, although not very spacious by Manhattan standards, were clean and well-furnished. The service was professional and helpful, but a bit disorganized at times. The dining options were decent, offering a good variety of items to choose from. Overall, the hotel provided a great value for the price.
Rooms
8.0
My room was not big but clean and well-furnished, with a window overlooking the street.
Service
8.0
The staff went over-and-beyond to help me and promptly addressed any concerns I had.
Location
9.0
The hotel's location was fantastic, close to major attractions and subway stations, allowing easy exploration of the city.
Dining
7.0
The dining experience was satisfactory with plenty of items to choose from, offering a good value for money.
Facilities
7.0
The hotel had basic facilities but met my needs adequately.
Richard
United States,
March
2024
8.0/10
My stay at the hotel was a mix of comfortable and slightly cramped. The room was small but very cozy, and I appreciated the amenities provided. However, the space could have been a bit more generous, and the view from the room was not the most enjoyable due to the loud air conditioner. The service here was top-notch, with extremely helpful and friendly staff willing to assist at a moment's notice. The location was ideal for us, situated on a quiet street within walking distance of many attractions. The dining experience was pleasant, with a variety of breakfast items to choose from. The facilities met my expectations, and I found the overall value for money reasonable.
Rooms
8.0
The room was small but very comfortable, and the amenities provided added to the experience.
Service
9.0
The staff were extremely helpful and friendly, making my stay enjoyable with their attentive service.
Location
9.0
The hotel's location was great for us, tucked away on a quiet street yet close enough to walk to many nearby attractions.
Dining
7.0
The dining experience was good, with a decent selection of breakfast options available.
Facilities
7.0
The hotel's facilities met my needs adequately during my stay.
George
United States,
March
2024
8.0/10
I had a pleasant stay at the hotel; the rooms were very clean and well presented, albeit on the small side. The service was top-notch with a very welcoming staff, comfortable bed, and generous amenities. The location was convenient for exploring NYC, close to major attractions but not in the middle of the crowded areas. The dining experience offered plenty of food choices, but the prices were a bit high. Overall, good value for money and a great base for visiting the city.
Rooms
8.0
The rooms were very clean and well presented, albeit on the small side.
Service
9.0
The service was top-notch with a very welcoming staff, comfortable bed, and generous amenities.
Location
9.0
The location was convenient for exploring NYC, close to major attractions but not in the middle of the crowded areas.
Dining
7.0
The dining experience offered plenty of food choices, but the prices were a bit high.
Facilities
7.0
The facilities were satisfactory, meeting basic needs for a comfortable stay.
John
United Kingdom,
March
2024
7.8/10
The hotel's location is ideal for exploring Manhattan, with a plethora of restaurants, bars, and attractions close by. The rooms, though typically New York small, are extremely clean and well-appointed. The service was welcoming, and the staff went above and beyond to assist. However, the noise from renovation works in the opposite building starting early in the morning can be disruptive.
Rooms
8.0
The rooms, though small, felt like our little New York home, with lovely furnishings and exceptional cleanliness.
Service
9.0
The service was great, with very welcoming and helpful staff.
Location
9.0
The hotel is in a prime spot to explore all of Manhattan, close to various attractions and with easy access to public transportation.
Dining
6.0
The dining options were limited and relatively expensive compared to other places in the city.
Facilities
7.0
The facilities were satisfactory, but the noise from renovation works in the adjacent building could be bothersome.
Kenneth
United Kingdom,
February
2024
8.0/10
The hotel's location is perfect next to the Empire State Building, making it ideal for exploring Manhattan. The rooms are quite small and noisy due to ongoing renovation works in the adjacent building. The service is exceptional, with extremely kind and helpful staff. Dining options vary in price, but the breakfast may seem overpriced. The facilities are satisfactory, offering a comfortable stay overall.
Rooms
7.0
The rooms are quite small and noisy due to renovation works in the adjacent building.
Service
9.0
The staff is very kind, friendly, and helpful, providing exceptional service.
Location
9.0
The hotel's location is perfect next to the Empire State Building, convenient for exploring Manhattan.
Dining
7.0
The dining options vary in price, with the breakfast potentially being overpriced.
Facilities
8.0
The facilities are satisfactory, offering a comfortable stay.
Mike
United States,
February
2024
8.2/10
I had a comfortable stay at this hotel. The rooms were clean and spacious, although they smelled of food from outside. The service was friendly and helpful. The location was great, close to many attractions. The dining experience was good, offering a variety of options. Overall, a decent value for the money.
Rooms
8.0
The rooms were a bit shabby but clean, spacious, with a nicely sized bathroom and a great walk-in shower.
Service
9.0
The staff were always friendly and helpful, making my stay pleasant.
Location
9.0
The location was great, just minutes away from the Empire State Building and other attractions, making it convenient for sightseeing.
Dining
7.0
The dining options were varied, including items like cereal, milk, yogurt, and pastries.
Facilities
8.0
The hotel offered good facilities to enhance my stay.
Joel
United States,
February
2024
8.2/10
I truly felt at home in this hotel. The rooms, while typically New York small, were very clean and comfortable, with lovely furnishings that made it feel like our own little New York oasis. The service was top-notch, with extremely nice and helpful staff always willing to go the extra mile. The location was incredibly convenient, close to key attractions like the Empire State Building and surrounded by great dining options. However, the dining experience was a bit limited in terms of variety, and the rooms could have been a bit more spacious.
Rooms
8.0
The rooms were very comfortable, a little small, but just fine for one person.
Service
9.0
The staff were friendly, welcoming, and knowledgeable, always going the extra mile.
Location
9.0
The location couldn't have been better, just two blocks from the Empire State Building and close to various attractions and transportation options.
Dining
7.0
The breakfast spread was good but could have offered a bit more variety.
Facilities
8.0
The facilities were great, making my stay even more enjoyable.
Maurice
United Kingdom,
February
2024
8.6/10
I had a wonderful stay at this hotel. The rooms were very clean, quiet, and extremely comfortable. The staff was amazing, so friendly and helpful. The location was great, close to various attractions and public transportation. The dining experience was fantastic with a wide selection of items. Overall, a great value for the money.
Rooms
9.0
The rooms were very clean, quiet, and very comfortable indeed.
Service
9.0
The staff was AMAZING and so friendly and helpful.
Location
9.0
The location was great, close to restaurants, bars, subway, and attractions. Turning the corner to see the Empire State building every morning was magical.
Dining
8.0
The dining was great with plenty of items to choose from - cereal, milk, yogurt, pastries, and more.
Facilities
8.0
The facilities were top-notch with everything available for purchase.
Phillip
United States,
January
2024
8.2/10
I had a mixed experience at the hotel. The rooms were well presented but on the small side, which might suit night owls who prefer darkness. Despite the lack of natural light from the window facing an alleyway, the room was relatively big and comfortable. The staff were courteous and check-in/out went smoothly.
Rooms
7.0
The room was dark with limited natural light, potentially ideal for those who prefer darkness, but it was decent in size. The staff was helpful and courteous.
Service
9.0
The service I received was sincerely nice, attentive, efficient, and kind, much like the staff at Hotel Chandler.
Location
9.0
The hotel's location is perfect, allowing easy exploration of both uptown and downtown Manhattan. It's very close to iconic landmarks like the Empire State Building and Macy's.
Dining
8.0
The dining options were good with fresh and seasonal products available. However, there was no buffet option, only choices from a menu.
Facilities
8.0
The hotel offers various facilities suitable for a comfortable stay in central Manhattan.
Christopher
United Kingdom,
January
2024
6.2/10
The hotel may suit those seeking a dark and tiny room for uninterrupted sleep but falls short in terms of space and light. The smell of smoke lingers, contrasting the depicted room style in photos.
Rooms
5.0
The rooms are smaller than expected and very dim, ideal for night owls craving darkness. The view from the tiny window overlooks an alleyway.
Service
7.0
The service was a mix, with some staff being very helpful and friendly but lacking overall attentiveness.
Location
6.0
The location is convenient for easy access to Manhattan attractions like the Empire State Building and Macy's, but safety concerns arose in the stairwell landings.
Dining
7.0
The dining options were satisfactory in quality but a bit pricey compared to other cities. Breakfast lacks a buffet option.
Facilities
6.0
The hotel facilities are decent, offering a comfortable stay despite some room dissatisfaction.
Julia
United Kingdom,
December
2023
8.6/10
The hotel's location was excellent, near the Empire State Building and Koreatown, allowing easy access to many attractions. The rooms, though spacious with plenty of storage, were located in the middle of the building, making them dark even during the day. The service was outstanding, with staff going out of their way to assist, including organizing a proposal. The dining options were great, offering a variety of freshly prepared dishes. The facilities were top-notch, with everything needed for a comfortable stay.
Rooms
8.0
The rooms were spacious with plenty of wardrobe space, and a nicely sized bathroom with a great walk-in shower, but being in the middle of the building made them dark during the day.
Service
9.0
The service was exceptional, with staff going above and beyond, even organizing a proposal.
Location
9.0
The location was excellent, just minutes from the Empire State Building and close to subway 6, offering easy access to various attractions.
Dining
8.0
The dining experience was great, with plenty of freshly prepared dishes to choose from, but there was no buffet option.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
John
United Kingdom,
December
2023
7.6/10
The hotel rooms were small but had everything we needed, and we didn't experience any major issues during our stay. The service was exceptional, always going the extra mile, but there were concerns about safety due to stored linen carts in the stairwell. The location was surprisingly good, within walking distance of many sights, but the surrounding buildings made the room dark. The dining experience was a bit expensive, and it might be better to eat out. Overall, a cozy lobby and a central location made our stay convenient.
Rooms
7.0
The rooms are a bit on the small side but had everything we needed.
Service
9.0
The service was exceptional, always going 'that extra mile. '
Location
8.0
The location was surprisingly good, within walking distance of many sights.
Dining
6.0
The dining was a bit expensive, and it might be better to eat out.
Facilities
8.0
The cozy lobby and central location were convenient.